Behavioral Health Integration

Drawing on evidence and close to 40 years of collective experience working within primary care behavioral health settings, Synergy’s behavioral health consultants support clinics in the process of developing or improving their Integrated Behavioral Health programs to address related behavioral health needs presenting in primary care visits. Synergy specializes in addressing regulatory challenges, building financial sustainability for behavioral health programs in primary care, workflow development (brief interventions, assessment, referrals, warm hand-offs), supervision and training of behavioral health staff, optimizing the relationships within the entire care team, and alternative treatment methods for chronic pain. 

Synergy specializes in:

  • addressing regulatory challenges
  • building financial sustainability for BH programs in
    primary care
  • workflow development (brief interventions, assessment, referrals, warm hand-offs)
  • supervision and training of BH staff
  • building sustainable MAT and BH programs
  • optimizing the relationships within the entire care team
  • alternative treatment methods for chronic pain



Services Provided:

1. Practice Facilitation: a supportive service provided to a primary care practice by a trained individual or team of individuals. Synergy’s practice facilitators use a range of approaches to build the internal capacity of a practice and enhance engagement in incremental and transformative improvement activities.

2. Educational Outreach: Synergy’s team of consultants offer content expertise on a wide range of topics. Educational Outreach is aimed at addressing identified barriers to change and tailored to meet the unique needs and questions of each practice setting.

3. Synergy provides support for health informatics services, including support in developing approaches to customizing Electronic Medical Records (EMR) systems and strategies to measure and track outcomes. Synergy provides consulting services that can assist in developing informatics strategies, identifying available resources, and provide training in this key discipline.

4. Pioneered by National Resource Center for Academic Detailing (NaRCAD) co-director Jerry Avorn, MD, Academic Detailing is an innovative, 1-on-1 outreach education technique that helps clinicians provide evidence-based care to their patients. Using an accurate, up-to-date synthesis of the best clinical evidence in an engaging format, academic detailers ignite clinician behavior change, which ultimately improves patient health.  A successful academic detailing visit is highly interactive, always a dialogue, and continuously assesses a clinician’s individual needs in order to promote better prescribing, screening, and patient education. NaRCAD is a program of the Division of Pharmcoepidemiology & Pharmacoeconomics, Department of Medicine and Brigham &Women’s Hospital at Harvard Medical School and is funded by the Agency for Healthcare Research and Quality (AHRQ).