Synergy believes chronic pain is a complex issue and supporting an interdisciplinary approach is the most effective way to help clinics be successful. Synergy consultants have decades of experience in the field of complex chronic pain management and specifically in the realm of team-based models of care, challenging conversations, best practices for tapering, and appropriate use of buprenorphine. Our experts have backgrounds in Public Health, Behavioral Health, Primary Care, Addiction Medicine, Pain Management, Medical Informatics, Medications for Addiction Treatment, and have extensive experience collaborating with local, state, and federal partners. We have provided consultation for frontier, rural, and urban clinics utilizing the “6 Building Blocks” assessment tool and relying on the CDC Guidelines as our standard of care. Synergy provides resources and expert knowledge to help clinics increase knowledge and improve clinical practice.
1. Practice Facilitation: a supportive service provided to a primary care practice by a trained individual or team of individuals. Synergy’s practice facilitators use a range of approaches to build the internal capacity of a practice and enhance engagement in incremental and transformative improvement activities.
2. Educational Outreach: Synergy’s team of consultants offer content expertise on a wide range of topics. Educational Outreach is aimed at addressing identified barriers to change and tailored to meet the unique needs and questions of each practice setting.
3. Synergy provides support for health informatics services, including support in developing approaches to customizing Electronic Medical Records (EMR) systems and strategies to measure and track outcomes. Synergy provides consulting services that can assist in developing informatics strategies, identifying available resources, and provide training in this key discipline.
4. Pioneered by National Resource Center for Academic Detailing (NaRCAD) co-director Jerry Avorn, MD, Academic Detailing is an innovative, 1-on-1 outreach education technique that helps clinicians provide evidence-based care to their patients. Using an accurate, up-to-date synthesis of the best clinical evidence in an engaging format, academic detailers ignite clinician behavior change, which ultimately improves patient health. A successful academic detailing visit is highly interactive, always a dialogue, and continuously assesses a clinician’s individual needs in order to promote better prescribing, screening, and patient education. NaRCAD is a program of the Division of Pharmcoepidemiology & Pharmacoeconomics, Department of Medicine and Brigham &Women’s Hospital at Harvard Medical School and is funded by the Agency for Healthcare Research and Quality (AHRQ).